Buying organisations can struggle to ensure compliance with existing procurement practices. Introducing electronic procurement should simplify this challenge rather than complicate it. Most providers, however, do not fully recognize the change management implications of electronic marketplaces and supplier connectivity. They provide buyers and suppliers with one-time training on software functionality and access to a user manual, and then assume that the training objectives have been met.
ProcServe is different. ProcServe focuses on delivering training that is tailored to unique customer requirements. All training is delivered by experienced training consultants who have been involved in the customer’s project and therefore understand the organisation's unique processes. The training focuses not just on how to use the system, but the implications of the new processes so attendees can internalize the need for change. As would be expected, training includes step-by-step guides that can be tailored to an organisation's specific requirements. ProcServe believes strongly that organisations learn more effectively through hands on experience and continual reinforcement. To meet those objectives, every customer is given a training site with full functional capabilities to conduct training and provide users with an area to practise what they have learned. Suppliers and buyers have access to pre-recorded training sessions that can be accessed at any time through the web. Any buyer or supplier is also welcome to attend any of the live web training sessions.
The ProcServe Training Services allow you to build your organisation’s skills on your terms.
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For more information about our latest Training schedule please contact info@procserve.com