What Our Customers Say

ProcServe’s easy to use, intuitive and efficient ordering solution combined with PfH’s Framework Agreements will deliver outstanding benefits and value for money for our Members.

Steve Malone, Managing Director, Procurement for Housing

The return on investment for OTIS is rapid in comparison with conventional eProcurement systems. There is no IT infrastructure investment, a low set-up cost and flexible licensing options to further accelerate the ROI. Customers can upgrade their level of eProcurement integration when they are ready to make that investment without losing the benefits they have gained by doing business through the ProcServe Trading Network.

Veera Johnson , Chief Executive Officer, ProcServe

Cardiff and Vale University Health Board is delighted to have completed the pilot successfully on behalf of NHS Wales; and their knowledge and expertise over the last 10 years will further enhance and develop the xchangewales service. NHS Wales recognises the need more than ever for ‘technology to take the strain’ in delivering greater efficiencies and innovation through collaboration, best practice and more sourcing of goods and services nationally across the Public Sector in Wales.

Larry Petterson, Head of Procurement, Cardiff and Vale University Health Board

This [xchangewales eTrading] will improve services and how they are delivered across NHS Wales. This project can make a real difference and make the Public Sector more joined up across Wales.” Mike Melville, xchangewales Programme Manager, concurred: “We firmly believe that the use of xchangewales eTrading will create efficiencies for both the Public Sector buyer community and their suppliers. Access to collaborative procurement arrangements and best value for money goods and services will support the delivery of benefits across the Welsh Public Sector; whilst suppliers have greater access to their customers.

Jane Hutt,, Welsh Assembly Government, Minister for Budget & Business