What Our Customers Say

quoteZanzibar is saving time of our staff members and it's saving us money. It is making our procurement processes slicker and more efficient and it means that we can get real services for our front-line staff to help customers faster and more efficiently. There is no better way of doing things in Governmentquote

David Smith , Commercial Director, Department for Work and Pensions

quote"The most impressive part of working with ProcServe is the individual staff. They are fantastic to work with, very capable and extremely committed. They are also really enthusiastic and if you speak to our customers you will hear exactly the same."quote

Robert Knapman, Director of eCommerce, Buying Solutions

quoteWe opted for a 'highly configurable', almost-but-not-quite bespoke application and got exactly that. The range of configurable parameters in ProcServe Resource Manager and the permutations thereof is awesome.quote

Jerry Kelk , IT Manager , ICOM

quoteHaving seen how easy it is to configure alerts [in ProcServe Resource Manager] we will now be introducing it into our credit control process to target a reduction in outstanding debtor days from 40 to 37.quote

Russell Bridge, Operations Director, Kafevend

quoteZanzibar is helping us automate the entire procurement process. By doing so, it will improve spend visibility, and allow us to reduce transaction costs and maverick spend within business units.quote

Gordon Cranford, Head of Procurement and Commercial Services, Crown Prosecution Service

What our Customers have Achieved...

  • Increase in contract compliance from 1% to 98% resulting an average of 5% price savings

  • Reduction of the cost of capital employed via the reduction of physical stock holdings from around 11 weeks down to 8 weeks

  • 50% reduction on the price of key product lines by sourcing through ProcServe marketplaces

  • A saving of £3 million per annum for removal of invoice scanning solution

  • A 3% saving through innovative delivery models for key goods and services