Customer Case Studies
Customer Spotlight
Precision Micro
Precision Micro is the new Company formed following the amalgamation of Microponents and Micro Metallic, both World leading producers of high precision mechanical components in their own rights. Precision Micro has grown into one of the largest specialist components manufacturing operations in Europe, with a global customer base and a reputation for quality that's second to none.
Robert Horne Group
Founded in London in 1925 by Mr Robert Horne, the Robert Horne Group has grown to be the UK's leading supplier of paper, board and plastics. ProcServe has delivered an interface through their electronic trading system called BYTE. This has completed development but not yet in use or implemented.
Welco
Welco is one of Europe's leading distribution and procurement outsourcing businesses. Welco use the ProcServe Connectivity Suite and ProcServe Transaction Manager to exchange electronic catalogues, electronic purchase orders and electronic invoices to help their customers' save time and money when doing business with Welco.
BSI Group
BSI has become the first hotel booking agent and the first in the business travel and accommodation service sector to integrate with Zanzibar, the eProcurement system delivered by ProcServe on behalf of HM Treasury.
The achievement follows the Crown Prosecution Service (CPS) awarding their accommodation contract to BSI and a commitment from BSI to meet CPS's aspiration to work in partnership to deliver integration with CPS's chosen eProcurement system. Following a pilot of the system, BSI will be able to provide CPS with electronic billback invoicing, which will go directly (and automatically) to the booker's cost centre/department, via whatever authorisation/clearance rules they choose to set up in Zanzibar.
The process developed by ProcServe and BSI is specific to accommodation booking requirements. While Zanzibar is used to purchase a range of goods and services, the dynamic nature of hotel bookings requires a bespoke solution which ProcServe and BSI successfully implemented.
Teradata
Teradata has a long established relationship with ProcServe, which provides the key system which supports sales order processing activities for its business activities across Europe, the Middle East and Africa, in 22 countries. ProcServe and Teradata have recently formed a partnership which is focussing on the use of Teradata data warehouse capabilities to exploit the wealth of transaction data which ProcServe builds up in the course of day-to-day marketplace operations.
NHS Wales
National Health Service in Wales has taken the pioneering decision to roll-out the xchangewales eTrading across the service in Wales. There are now three NHS organisations who have been set up and are actively using xchangewales eTrading.
Cardiff and Vale University Local Health Board went live in June and the first electronic transaction was generated on 28th June 2010. They were followed by Betsi Cadwaladr and Welsh Ambulance who went live in early August 2010.
The Welsh Assembly Government, in partnership with ProcServe, is changing the way procurement is carried out in Wales. xchangewales eTrading is an online service that allows buyers to manage catalogue content and order goods and services through a wide range of approved framework and privately held electronic catalogues. The xchangewales hub solution is available to all Public Sector bodies including local and central government agencies as well as the NHS and schools across Wales.
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