The V3 Hot Seat: Procserve chief executive Nigel Clifford
23 May 2012
However, Clifford is most notable for his role at Symbian. He was chief executive during the years when the company’s smartphone operating rose to dominante the global handset market right until the firm was absorbed into Nokia in 2008.
Clifford was recently appointed chief executive of Procserve, a provider of eCommerce solutions and services, and the company that hosts the UK Government eMarketplace for public sector IT procurement.
Clifford is the tenth IT leader to take to the Hot Seat, following on from the likes of Intel UK manager Graham Palmer, and Linux Foundation executive director Jim Zemlin, as part of V3′s weekly insight into what makes those in the IT industry tick.
V3: What would you describe as your dream job, apart from your current role?
Nigel Clifford: I really enjoy helping young companies find ways to succeed – so being some form of benign ‘dragon’ [a reference to the Dragons' Den TV show] would be great.
What would you describe as the highlight of your career so far?
Getting outstanding patient satisfaction scores when I ran a group of teaching hospitals in the NHS.
What’s your favourite thing about working in the IT industry?
I would have to say it is the people involved, who always ask the question why not, and spend time innovating, making new possibilities real.
Which technology has had the biggest impact on your working life?
It sounds obvious, but the smartphone has had the biggest impact on my life.
Which mobile phone or tablet do you currently use?
I have a BlackBerry and use an iPad.
Do you prefer e-readers or real books?
I have been using e-readers for the last 18 months, so I should say I prefer those.
What was the last book you read, and did you think it was any good?
The last book I read was the biography of the British explorer Wilfred Thesiger, and yes, it was good.
What keeps you awake at night?
Waiting for the children to go to bed.
The Beatles or The Rolling Stones?
It’s not an either or for me – I can have both, and I do.
What do you expect will be the next big innovation in IT?
Given my recent job choice, I believe it will be bringing the community content creation and interaction that is found in the consumer zeitgeist across into the business world, such as e-commerce, buying clubs, etc.