Efficiency Review by Sir Philip Green
I was asked by the Prime Minister in mid August to carry out an efficiency review of Government spending, focusing on commodity procurement, property and major contracts.
Since that time, I have worked with different teams of senior Civil Servants to understand some of the processes and gather as much information as possible. I believe that with their help, we have covered a significant amount of ground, despite the sheer scale and complexity of the task.
This report gives a fair reflection of the inefficiency and waste of Government spending, which is due mainly to very poor data and process. In the following pages I have set out some illustrations together with some recommendations.
Having carried out this review and discussed it with the senior Civil Servants I have worked with, they all believe that it is impossible for the Civil Service to operate efficiently with the current processes in place.
Read the full report: http://download.cabinetoffice.gov.uk/efficiency/sirphilipgreenreview.pdf.
The level of friendliness on the ProcServe helpdesk is too rare of Helpdesk support these days.
Verity Quinton, National Account Manager, Office Angels