Customer Case Studies
Customer Spotlight
Orange
Orange has recently launched Orange Integrate - a secure purchasing solution for its large business customers, making it easier for them to manage their device fleet & employee mobility. With the product, employees can order new phones and accessories directly, choosing from a pre-authorised range, and a fully auditable approval process means peace of mind. Businesses can also save time and money by easily keeping control of the phones and accessories that are ordered.
Orange Integrate is an Orange-branded solution, which is hosted and managed by leading eCommerce provider ProcServe. It is compatible with most purchasing solutions such as SAP, Oracle, Ariba and Zanzibar and available from the Orange direct sales team.
For more information about Orange Integrate, please click here.
University of Lincoln
ProcServe has been awarded a contract by the University of Lincoln to provide it with an eMarketplace, Purchase-to-Pay and electronic invoicing solution. By joining the ProcServe Trading Network, the University aims to continue the work already undertaken to streamline the Purchase-to-Pay (P2P) cycle by replacing manual requisitioning systems with electronic systems. This will help deliver full electronic trading between the University and its suppliers to gain greater visibility and control over their spend and enable more strategic and cost-effective purchasing decisions.
In a recent circular from the Higher Education Funding Council for England (HEFCE), the benefits of using eMarketplaces for the procurement of goods and services were outlined. Universities are now encouraged to use eMarketplaces to ensure that the public money going to Higher Education Institutions is used with the greatest possible efficiency. A prime reason for inefficiency is poor and often inaccurate spend data according to the recent report on Government spending by Sir Philip Green. Through its use of the ProcServe Trading Network, the University of Lincoln will be able to rectify this by centralising its procurement activities, enabling them to track spend and eliminate waste.
Procurement for Housing
As the only national procurement organisation dedicated to the needs of the social housing sector, Procurement for Housing is an essential business tool for social landlords. The consortium generates substantial savings by harnessing the collective purchasing power of housing organisations. By reducing procurement costs, organisations can reinvest resources in front-line services and vibrant neighbourhoods. The National Housing Federation and the Chartered Institute of Housing back PfH, and their joint performance improvement subsidiary, HouseMark, monitors and assures the quality of its work.
With the current government agenda on savings and the drive for the public sector to collaborate to quickly tackle waste and improve accountability, PfH is delighted to join forces with ProcServe, the only government endorsed public sector eProcurement solution provider, to launch the PfH Marketplace. It will specifically help social housing organisations to reduce the price paid for goods and services by providing them with easy access to pre-loaded PfH framework agreements, provide simple connectivity to suppliers and deliver eInvoicing capabilities.
The solution helps these organisations streamline their procurement processes, enabling accurate tracking of spend and deliver efficiency savings, and hence meet the coalition's savings targets. For more information, please visit the Procurement for Housing Marketplace website.
Alternative Futures Group goes live on PfH Marketplace - read the press release
Public sector at Comet
Public sector at Comet is one of the first electrical goods providers to join the ProcServe Trading Network. Public sector at Comet is now integrated with Zanzibar, the strategic eMarketplace and electronic invoicing system, delivered by ProcServe on behalf of the UK Government.
The Public Sector team at Public sector at Comet joined the ProcServe Trading Network in September 2008, having already been supplying many public sector organisations and a number of government-wide strategic programmes.
Public sector at Comet met with ProcServe and examined the Zanzibar proposition and saw it as an opportunity to raise its profile further amongst public sector clients. Suppliers are sponsored to join Zanzibar by a public sector buying organisation which is already signed up to the eMarketplace. In the case of Public sector at Comet, this was the Crown Prosecution Service (CPS), whose requirement was for a bespoke catalogue. This peer-to-peer arrangement between purchaser and supplier provides for a subset of the supplier's total catalogue to be made available online, and accessible only to staff within CPS. "As part of our sustainability agenda, we wanted to ensure CPS staff only purchase white goods with high energy efficiency ratings. Public sector at Comet have been very helpful in ensuring that their content meets this criteria, helping us to achieve our sustainability goals," explains Simon Whitehead, Head of Zanzibar Purchase-to-Pay at CPS.
The Department for Transport
The Department for Transport (DfT) has awarded ProcServe with a contract to provide an electronic marketplace for the next four years.
The Department has turned to ProcServe to support its drive for improved control over its spend on goods and services. The Department will also be able to access, through ProcServe, new contracts being negotiated centrally under a Cabinet Office initiative to use collective government buying power to get better value for money from suppliers. A further benefit is that ProcServe's solution automates the procurement process, allowing the Department to issue purchase orders and receive invoices electronically, yielding further efficiency savings.
The electronic marketplace will be delivered through the Department's Shared Services, and will be available to its customers including the Department itself, Driver and Vehicle Licensing Agency (DVLA) and the Driving Standards Agency.
Department for Work and Pensions
The Department for Work and Pensions (DWP) has the largest non-pay spend in Central Civil Government of £4.2billion per annum. It has 100,000 staff working in 1,200 locations.
Between 2004 and 2006, the Department embarked upon a major Finance Transformation Programme, implementing an Oracle® ERP solution to deliver HR, Payroll, Finance and Procurement services, including Oracle® iProcure. The Department's primary objective was to unify a community of large and autonomous business units into an integrated high performing commercial entity.
To date the programme has delivered the following benefits:
- Rationalisation of a number of legacy finance and procurement systems and arrangements;
- More cost and time efficient processes including eliminating the processing of thousands of paper invoices per annum;
- Enabling a more strategic approach from the Procurement team by automating everyday back office processes;
- Better visibility and control of third party expenditure.
University of the Arts London
The six distinctive and distinguished Colleges that make up University of the Arts London are: Camberwell College of Arts, Central Saint Martins College of Art and Design, Chelsea College of Art and Design, London College of Communication, London College of Fashion and Wimbledon College of Art.
Located within London, the Colleges are at the heart of their respective communities. Drawing on and contributing to the local culture, they foster closely-knit and welcoming environments in which to study, supported by all the resources of the larger University and the wider arts community.
ProcServe is working with the University of the Arts London to provide it with an eMarketplace solution. University of the Arts London chose the ProcServe Trading Network as it offered the most competitive solution to automate the University's procurement activity. This will enable more efficient processes at UAL and increase the capacity to generate procurement savings. The University is implementing an eMarketplace to support our value for money strategy, improve the value on the products we purchase and ensure our academic staff continue to have access to high quality products for the benefit of our students.
Borough of Poole
Borough of Poole is the local unitary authority for the borough of Poole in Dorset, serving a population of approximately 141,200 people. It provides a range of major local services including: education, social services, waste collection and disposal, transport, libraries, housing, planning applications, open spaces and leisure services.
Borough of Poole has awarded ProcServe with a contract to provide a hosted purchase-to-pay (P2P) and electronic marketplace managed service for the next four years - under its pan-government framework.
Borough of Poole has chosen ProcServe to enable its strategic procurement strategy with an efficient and effective transactional system to improve control over its spend on goods and services categories across all its business and service delivery units. The scope of its use of P2P and electronic marketplace is significant as it covers both the corporate and programme spend across their service directorates.
NHS Wales
National Health Service in Wales has taken the pioneering decision to roll-out the xchangewales eTrading across the service in Wales. There are now three NHS organisations who have been set up and are actively using xchangewales eTrading.
Cardiff and Vale University Local Health Board went live in June and the first electronic transaction was generated on 28th June 2010. They were followed by Betsi Cadwaladr and Welsh Ambulance who went live in early August 2010.
The Welsh Government, in partnership with ProcServe, is changing the way procurement is carried out in Wales. xchangewales eTrading is an online service that allows buyers to manage catalogue content and order goods and services through a wide range of approved framework and privately held electronic catalogues. The xchangewales hub solution is available to all Public Sector bodies including local and central government agencies as well as the NHS and schools across Wales.
Read the Press Release
